Block Management

We take the greatest pride in delivering an exceptional service, and at all times ensuring the safety and well being of all residents is at the forefront of what we do.

Why work with us?


We are a local, independently owned agent with a proven track record of building successful relationships since 1996.  We have strived for many years to build a trusted and respected brand that our local community can rely on.


We are available, easy to reach, and put customer’s needs at the heart of everything that we do.  You will be looked after by a friendly, dedicated team who really understand and recognise the importance of good communication and above.  We really want to make a difference.


Management of property can be complex, and to effectively manage a building you need to have good knowledge of building construction, Health & Safety, basic accounting and relevant Landlord & Tenant law, to name a few. 


Only the highest of standards will do, and we consistently go above and beyond to give customers the very best experience possible.  Our entire team receives regular training to perfect their skills and keep up to date with important industry knowledge. 

Tailored and Transparent

There is no ‘one size fits all’ service, and we really can offer a completely tailored service just for you and your building.  We take an honest and open approach to management and provide easy access to financial information to promote trust and confidence in the work that we do.

About our Block Management Services

We are a local independent agent established in 1996, working with investment Landlords, Residents Management Companies and Right to Manage Companies in the management of residential blocks and estates in East Sussex.  We look after buildings from as small as 2 units to as large as 70 units comprising over 900 leasehold properties. 

We are proud to be affiliated with The Property Institute, incorporating ARMA (Association of Residential Managing Agents), the Royal Institute of Chartered Surveyors (RICS) and IRPM (Institute of Residential Property Management) who are the key industry bodies that govern the leasehold sector.  These associations represent the ‘gold standard’ and support proactive managing agents like us in providing professional training and qualifications, development opportunities, and an industry leading choice of resources, data and expertise.  

The work that we do as proud representatives of these organisations helps to provide foundations for better places to live and a positive social impact

Our Services

Property Management

Communication is probably one of the key factors of good management and as such we ensure all clients have a dedicated Property Manager, as well as a dedicated Assistant Property Manager to ensure cover and availability at all times.

  • Health & Safety compliance
  • Arrangement of insurances and claims handling
  • Quarterly Property Inspections & reports
  • Planned and preventative maintenance
  • Attendance of meetings
  • Arrangement of Major Works to include service of statutory Notices
  • Emergency out of hours contact provided 24/7


We have a very experienced and dedicated accounts team to allow our property managers to manage and our accounts team concentrate on ensuring the financial aspects are complied with.

  • Budget management, and regular financial reporting
  • Collections of Ground Rent and Service Charge
  • Advice on building suitable reserves for future cyclical maintenance
  • Assistance with preparation of annual accounts and distribution
  • Energy broking and procurement of competitive tariffs
  • Attentive handling of leaseholder enquiries

Company Secretarial Services

For our RMC and RTM Clients, we provide an optional service to act as your Company Secretary.

  • Companies House filings
  • Maintaining the Company Register
  • Transfer of membership and share certificates
  • AGM Notices
  • Guidance on Company legislation throughout our management.

Right to Manage

The Right to Manage (RTM) was introduced through the Commonhold and Leasehold Reform Act 2002. It gives leaseholders the statutory right to take over the management of their property from the landlord by setting up a special company – a right to manage company.

  • Provide guidance and advise
  • Organise Initial residents meetings
  • Prepare & Respond to Statutory notices
  • Recommend and instruct specialised local solicitors & Accountants
  • Organise handover
  • Commence Management

Compliance & Standards


Our work is scrutinised by our regulators to ensure that we uphold best practice and work to strict, ethical codes of practice at all times.


Membership of ARMA and RICS is not possible unless a firm can demonstrate a good level of experience, skill and knowledge, by achieving high level qualifications.  Technical industry knowledge and continued professional development of staff keeps both us and our clients on the right side of the law and ever-changing legislation.

Client Money Protection

We adhere to client money rules to give our customers assurance and confidence that funds are always safely protected.  All of our client funds are protected by our RICS Client Money Protection Scheme.


Accredited agents must be accountable to their clients, and if things go wrong, we are required to have adequate Professional Indemnity Insurance for client protection.  Clients can also refer unresolved complaints to The Property Ombudsman.

Book your
Development Appraisal

We would love to arrange a free consultation with you and/or any of your residents to talk about what we can offer you in more detail, or simply provide some helpful advice.  If you would like to speak to us, please click the link below and we will get straight in touch!

Don’t just take our word for it…