Block Management

We take the greatest pride in delivering an exceptional service, and at all times ensuring the safety and well being of all residents is at the forefront of what we do.

Why work with us?


We are a local, independently owned agent with a proven track record of building successful relationships since 1996.  We have strived for many years to build a trusted and respected brand that our local community can rely on.


We are available, easy to reach, and put customer’s needs at the heart of everything that we do.  You will be looked after by a friendly, dedicated team who really understand and recognise the importance of good communication and above.  We really want to make a difference.


Management of property can be complex, and to effectively manage a building you need to have good knowledge of building construction, Health & Safety, basic accounting and relevant Landlord & Tenant law, to name a few. 


Only the highest of standards will do, and we consistently go above and beyond to give customers the very best experience possible.  Our entire team receives regular training to perfect their skills and keep up to date with important industry knowledge. 

Tailored and Transparent

There is no ‘one size fits all’ service, and we really can offer a completely tailored service just for you and your building.  We take an honest and open approach to management and provide easy access to financial information to promote trust and confidence in the work that we do.

Why work with us?
About our Block Management Services

About our Block Management Services

We are a local independent agent established in 1996, working with investment Landlords, Residents Management Companies and Right to Manage Companies in the management of residential blocks and estates in East Sussex.  We look after buildings from as small as 2 units to as large as 70 units comprising over 900 leasehold properties.

We are proud to be affiliated with The Property Institute, incorporating ARMA (Association of Residential Managing Agents), the Royal Institute of Chartered Surveyors (RICS) and IRPM (Institute of Residential Property Management) who are the key industry bodies that govern the leasehold sector.  These associations represent the ‘gold standard’ and support proactive managing agents like us in providing professional training and qualifications, development opportunities, and an industry leading choice of resources, data and expertise.

The work that we do as proud representatives of these organisations helps to provide foundations for better places to live and a positive social impact

Our Services

Property Management

Property Management

Communication is probably one of the key factors of good management and as such we ensure all clients have a dedicated Property Manager, as well as a dedicated Assistant Property Manager to ensure cover and availability at all times.

  • Health & Safety compliance
  • Arrangement of insurances and claims handling
  • Quarterly Property Inspections & reports
  • Planned and preventative maintenance
  • Attendance of meetings
  • Arrangement of Major Works to include service of statutory Notices
  • Emergency out of hours contact provided 24/7


We have a very experienced and dedicated accounts team to allow our property managers to manage and our accounts team concentrate on ensuring the financial aspects are complied with.

  • Budget management, and regular financial reporting
  • Collections of Ground Rent and Service Charge
  • Advice on building suitable reserves for future cyclical maintenance
  • Assistance with preparation of annual accounts and distribution
  • Energy broking and procurement of competitive tariffs
  • Attentive handling of leaseholder enquiries
Company Secretarial Services

Company Secretarial Services

For our RMC and RTM Clients, we provide an optional service to act as your Company Secretary.

  • Companies House filings
  • Maintaining the Company Register
  • Transfer of membership and share certificates
  • AGM Notices
  • Guidance on Company legislation throughout our management.
Right to Manage

Right to Manage

The Right to Manage (RTM) was introduced through the Commonhold and Leasehold Reform Act 2002. It gives leaseholders the statutory right to take over the management of their property from the landlord by setting up a special company – a right to manage company.

  • Provide guidance and advise
  • Organise Initial residents meetings
  • Prepare & Respond to Statutory notices
  • Recommend and instruct specialised local solicitors & Accountants
  • Organise handover
  • Commence Management

What We Offer

Block management

As the name suggests, block management is all about the maintenance and management of residential buildings incorporating multiple units, including blocks of apartments or flats and similar types of shared property. It occurs where different leaseholders own individual properties or a share of the freehold while another organisation takes care of the structure itself. Block management encompasses sorting out maintenance, collecting service charges and more, while managers also handle a number of key legal obligations.

Block management Bexhill

At Oakfield Estate Agents, we specialise in block management in Bexhill-on-Sea, with a wide-ranging portfolio encompassing properties with just a few units up to those with dozens, from new builds to conversions. Find out more about how our suite of professional services could save you time and money. We appreciate that every block is different, so we adopt a tailored approach, offering a wealth of experience plus extensive local knowledge and market expertise.

Block management Eastbourne

Oakfield provides block management in Eastbourne in a way that suits your needs, with a bespoke solution allowing you to make decisions as needed without mountains of red tape or paperwork. You can be as hands on as you wish with day-to-day management, or step back as much as you like – the choice is yours. Let us take care of maintenance, legal obligations and more; we have expertise in a wide range of areas from landlord and tenant law to facilities management and health and safety, with our in-depth local knowledge making us market leaders in our area.

Block management Hastings

Let us at Oakfield Estate Agents take care of your block management so that all areas of your building run smoothly and professionally. Our friendly, hardworking team specialises in block management in Hastings, with duties covering everything from ground rent and service charge collection to helping to budget for these, liaising with surveyors, arranging buildings insurance and supervising maintenance contracts including cleaning, gardening, lifts and security.

What We Offer

Compliance & Standards


Our work is scrutinised by our regulators to ensure that we uphold best practice and work to strict, ethical codes of practice at all times.


Membership of TPI is not possible unless a firm can demonstrate a good level of experience, skill and knowledge, by achieving high level qualifications.  Technical industry knowledge and continued professional development of staff keeps both us and our clients on the right side of the law and ever-changing legislation.

Client Money Protection

We adhere to client money rules to give our customers assurance and confidence that funds are always safely protected.  All of our client funds are protected by our RICS Client Money Protection Scheme.


Accredited agents must be accountable to their clients, and if things go wrong, we are required to have adequate Professional Indemnity Insurance for client protection.  Clients can also refer unresolved complaints to The Property Ombudsman.

Compliance & Standards

Block Management FAQs

What is Block Management?

Block management involves the management of communal and shared spaces in residential blocks or estates. This service ensures the upkeep and maintenance of these areas, guaranteeing a pleasant living environment for all residents.

What services are included in Oakfield's Block Management?

Oakfield provides comprehensive block management services, including regular maintenance, financial management like budgeting and service charge collection, and ensuring compliance with legal and safety regulations

How does Oakfield handle repairs and maintenance issues?

We have a dedicated team that promptly addresses repair and maintenance issues. We work with trusted contractors to ensure high-quality work, and we aim to resolve issues quickly and efficiently.

What is the process for setting and collecting service charges?

Service charges are set based on the annual budget for the building’s upkeep. We transparently calculate these charges and provide clear communication to residents. Collections are done efficiently, ensuring funds are available for necessary expenses.

How does Oakfield ensure legal compliance in block management?

Our team stays up-to-date with the latest property legislation, ensuring all managed properties comply with legal requirements, including health and safety regulations.

Can Oakfield assist in handling disputes between residents?

Yes, we can facilitate dispute resolution by acting as a neutral party, ensuring fair and respectful communication among residents.

How does Oakfield communicate with residents and property owners?

We prioritise clear and consistent communication through various channels like emails, newsletters, and resident meetings, ensuring everyone is informed about important updates and decisions.

What makes Oakfield different from other block management services?

Our deep local knowledge, commitment to personalised service, and extensive experience in the East Sussex property market set us apart. We are focused on building strong communities and providing value to our clients.

Book your
Development Appraisal

We would love to arrange a free consultation with you and/or any of your residents to talk about what we can offer you in more detail, or simply provide some helpful advice.  If you would like to speak to us, please click the link below and we will get straight in touch!

Don’t just take our word for it…