Block Management
Our experienced Block Management team are situated on Castleham Industrial Estate in St Leonards on Sea, which is easy to get to and offers ample parking. Our centralised team look after blocks across Hastings, Bexhill, Eastbourne, Tunbridge Wells and the surrounding areas.
Block management
Our highly experienced team manager Rachel Harmer leads Oakfield’s Estate and Block Management department. She has worked in the leasehold sector for more than a decade, and has the support of our financial director Samantha Hensher, who has been part of the Oakfield family since 2004. They work with three full-time, experienced property managers, two full-time assistant property managers and two accounts staff members, overseen by the team’s senior accounts administrator. Together, they cover the full spectrum of our clients’ needs, providing a comprehensive, hands-on and tailored service.
When it comes to management, we know it’s all about the service our customers receive, and our team consistently goes out of its way to look after our clients. We take pride in building long-lasting working relationships, something that’s in clear evidence across our whole managed portfolio, and which can be seen, for example, in the way each site is assigned a dedicated property manager.
We know that leasehold management can throw up numerous challenges, and this team makes it its mission to solve every problem, communicate effectively and keep up with compliance and regulations across all areas of its work. The department enjoys regular training sessions which professional bodies within the industry provide, including the Institute of Residential Property Managers (IRPM) and Association of Residential Managing Agents (ARMA), which have now merged to form The Property Institute (TPI). This makes us one of the very best teams in the business, demonstrating the extent and depth of our knowledge and experience, plus our genuine desire to uphold and exceed professional standards at all times.
Contact Details
4 Hayland Industrial Park, Maunsell Road, Castleham Industrial Estate, St Leonards-on-Sea, East Sussex, TN38 9NN
Contact Info
Block Management Tel: 01424 854814
Email: bm@oakfieldproperty.co.uk
Opening Hours
Monday – Friday: 9.00am – 5.30pm
Saturday: Closed
Sunday: Closed
Our Block Management Team
![BETHANY KEANE](https://www.oakfield-property.co.uk/wp-content/uploads/2023/11/beth-2.jpg)
BETHANY KEANE
Senior Property Manager
Beth joined the company in 2017, working in our Block Management team as an Administrator. Beth demonstrated a natural ability for management and progressed to work as a Property Manager looking after her own portfolio of clients, and she now supports the rest of the team as a Senior Property Manager. Beth is highly organised and driven, and absolutely loves working in the industry.
![ELLIE GLAZIER](https://www.oakfield-property.co.uk/wp-content/uploads/2024/06/ellie-photo-1.jpg)
ELLIE GLAZIER
Assistant Property Manager
Ellie joined the company in 2024 as an Assistant Property Manager. Although relatively new to the industry, Ellie has taken the role like a duck to water and is consistently helpful, confident as well as a great team-player. Ellie hopes to continue training to work towards a qualification in the Leasehold Sector and progress to become a Property Manager for the team in the future.
![HANNAH DENNIS ATPI](https://www.oakfield-property.co.uk/wp-content/uploads/2024/06/hannah-photo-2.jpg)
HANNAH DENNIS ATPI
Property Manager
Hannah joined the company in 2020 as a Trainee Property Manager having studied and achieved a BSc (Hons) in Property Development at the University of Portsmouth. Hannah was very determined from the off and progressed to work as a Property Manager with her own portfolio of clients very quickly. Hannah is highly efficient and approaches everything with a real ‘can do’ attitude.
![IESHA HEPBURN](https://www.oakfield-property.co.uk/wp-content/uploads/2024/06/iesha-photo-1.jpg)
IESHA HEPBURN
Trainee Property Manager
Iesha is the newest member of our team having joined us in April 2024 as a Trainee Property Manager. Iesha has enrolled with The Learning Curve Group to complete an apprenticeship and will be starting her journey towards getting her qualifications and membership with The Property Institute (TPI). She has already fitted very well into the team and is enjoying the challenge.
![JESSIE BALLAM](https://www.oakfield-property.co.uk/wp-content/uploads/2022/05/Jessie-Berger.jpg)
JESSIE BALLAM
Assistant Property Manager
Jessie joined the company in 2021 as an Assistant Property Manager and continues to work in this role today. As our most experienced Assistant, Jessie helps to support the wider team and is known as the ‘back bone’ of the department. She is very much liked by our clients due to her positive attitude and friendly nature; nothing is too much trouble, and you can always rely on her.
![LILY BUSS](https://www.oakfield-property.co.uk/wp-content/uploads/2024/06/lily-photo-2.jpg)
LILY BUSS
Senior Accounts Administrator
Lily joined the company in 2019 as an Administrator to assist with accounts management for our portfolio. Lily quickly developed a real love for the financial side of management and her hard work and dedication progressed her to being our Senior Accounts Administrator, now taking responsibility for our accounts team and ensuring clients have full satisfaction and assurance that they are in good hands.
![MATTHEW STAVELEY](https://www.oakfield-property.co.uk/wp-content/uploads/2022/05/Matthew-Staveley.jpg)
MATTHEW STAVELEY
Accounts Administrator
Matt joined the company in 2022 as an Accounts Administrator and continues in this role today. Matt has a real niche for numbers, and this coupled with his love for the job makes him a popular member of the team for both our staff and our clients. Matt is polite and hard-working and provides unwavering support to the accounting management of our sites.
![RACHEL HARMER MTPI](https://www.oakfield-property.co.uk/wp-content/uploads/2022/05/Rachel-Harmer.jpg)
RACHEL HARMER MTPI
Manager
Rachel joined the company in 2013 and is a qualified member of TPI (The Property Institute). Rachel very quickly progressed and now manages the whole Block Management team on a day-to-day basis. Rachel is very proud of the team around her and plays a huge role in supporting both the team and our clients, leading the way and setting the highest example to maintain top standards.
![SAMANTHA HENSHER MTPI, AssocRICS](https://www.oakfield-property.co.uk/wp-content/uploads/2022/05/Samantha-Hensher.jpg)
SAMANTHA HENSHER MTPI, AssocRICS
Financial Director
Samantha joined the company in 2004 and is a qualified member of TPI (The Property Institute). Samantha oversees our Estate & Block Management department along with the finances for the company and is passionate about customer service, having maintained excellent working relationships with our long-standing clients.
![STEVE RUXTON-COCKER](https://www.oakfield-property.co.uk/wp-content/uploads/2022/05/Steve-Ruxton-Cocker.jpg)
STEVE RUXTON-COCKER
Technical Director
With a lifetime of experience in the construction industry he plays a vital role in the team offering essential advice a guidance. Steve has a wealth of knowledge in everything from property maintenance up to full new build construction.
![VERITY WATSON](https://www.oakfield-property.co.uk/wp-content/uploads/2022/10/Verity-Watson.jpg)
VERITY WATSON
Assistant Property Manager
Verity joined the company in 2022 as an Assistant Property Manager and continues to work in this role today. Verity came from working in a leasehold building in London and brought a first-class customer service to our team with her. Verity is polite, friendly, and a real pleasure to work alongside, always giving 100% effort to everything asked of her.
Why choose us?
![](https://www.oakfield-property.co.uk/wp-content/uploads/2024/05/Community.png)
Community
Our work makes a difference and we care about the communities we live and work within.
![](https://www.oakfield-property.co.uk/wp-content/uploads/2024/05/Trusted.png)
Trusted
Building trust with colleagues, customers and communities is at our heart.
![](https://www.oakfield-property.co.uk/wp-content/uploads/2024/05/Connected.png)
Connected
Through our local branches, our experience, our people, we’re better connected to achieve more for sellers, landlords, buyers and tenants.
![](https://www.oakfield-property.co.uk/wp-content/uploads/2024/05/Honesty.png)
Honesty
Our culture is based on giving honest advice and honest valuations to build solid relationships and achieve success.
![](https://www.oakfield-property.co.uk/wp-content/uploads/2024/05/Genuine.png)
Genuine
Genuine advice, genuine care for people, leading to genuine results.
What We Offer
![What We Offer What We Offer](https://www.oakfield-property.co.uk/wp-content/uploads/2023/11/bm-office.jpg)
Ready To Talk?
Whether you’re letting or renting, buying or selling, we at Oakfield help ensure a cost-effective, smooth and hassle-free process. Take the next step now and get in touch with us at the Bexhill branch.