BLOCK MANAGEMENT CASE STUDY · ST LEONARDS-ON-SEA
Dane Road, St Leonards-on-Sea
A personal recommendation, a smooth handover and a lot achieved in a short time.
Dane Road is a converted building of 8 self-contained flats in St Leonards-on-Sea. The freeholder instructed Oakfield to take over management from another local agent, wanting better service, outstanding issues resolved and a more proactive approach.
- CLIENT
- Freeholder
- BUILDING
- Converted building
- UNITS
- 8 self-contained flats
- SERVICE
- Change of managing agent
Her professionalism, attention to detail, and prompt communication have made a significant difference in the smooth running of our freehold.
THE FREEHOLDER, DANE ROAD
CONSIDERING A CHANGE?
Talk to our Block Management team about your development.
01
Background
We were approached by the freeholder of Dane Road after a personal recommendation from a long-standing Oakfield client.
Following an initial meeting, the freeholder was confident in our expertise and instructed us to take over management of the building from another local agent.
What the freeholder wanted
- Better service levels
- Outstanding issues addressed
- More proactive management going forward
02
The challenge
The building was generally in good condition when we took over. However, several essential services had lapsed towards the end of the previous agent’s tenure, and a number of queries were still outstanding.
- Lapsed essential services
- Outstanding queries
- Keeping the building compliant
03
Our approach
We acted quickly to put things right and keep the building compliant and well presented.
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Bringing essential services up to date
Reinstating the services that had lapsed, so the building remained compliant.
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Resolving outstanding queries
Thoroughly investigating each outstanding query and giving the freeholder clear advice.
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Coordinating key improvements
Organising the repairs and works the building needed, covered below.
04 · KEY IMPROVEMENTS
A great deal achieved in a short time
These updates have already improved both the appearance and the functionality of the building.
Entrance step render
Repairs to badly damaged render on the entrance steps.
Drainage works
Essential drainage works carried out.
Landlord’s electrical supply
Installation of a new landlord’s electrical supply.
Dane Road today
05 · LOOKING AHEAD
Supporting the freeholder and leaseholders
We look forward to continuing to manage Dane Road and supporting both the freeholder and the leaseholders moving forward.
- Essential services back up to date
- Outstanding queries resolved
- Better appearance and functionality
06 · CLIENT FEEDBACK
A few words from our client
“I highly recommend Oakfield Properties for their exceptional freehold management services. Rachel Harmer has been outstanding in managing our property. Her professionalism, attention to detail, and prompt communication have made a significant difference in the smooth running of our freehold.
She is always proactive in addressing any concerns, ensuring that everything is handled efficiently and with care. Truly grateful for her excellent service!”
THINKING OF CHANGING AGENT?
Considering a change of managing agent?
Whether you’re an RMC director, freeholder, RTM company or developer, we can take the time to understand your building, current arrangements and priorities before recommending the right approach.
HEAD OFFICE
4 Hayland Industrial ParkMaunsell Road
Castleham Industrial Estate
St Leonards-on-Sea
East Sussex TN38 9NN