BLOCK MANAGEMENT CASE STUDY · TUNBRIDGE WELLS
Castle House, Tunbridge Wells
A change of managing agent, and historic issues finally dealt with.
Castle House, located in central Tunbridge Wells, is a purpose-built block comprising 6 apartments and 3 houses. After losing faith in their previous agent, the Board of Directors approached Oakfield in 2023 seeking a change of management.
- CLIENT
- Board of four directors
- BUILDING
- Purpose-built block
- UNITS
- 6 apartments and 3 houses
- MANAGED SINCE
- 2023
Their team has gone above and beyond, coordinating seamlessly with suppliers, and tackling some of the historical issues that had been lingering in our development.
TOM WRIGLEY, DIRECTOR, CASTLE HOUSE
CONSIDERING A CHANGE?
Talk to our Block Management team about your development.
01
Background
Historically the building was managed by a Sole Freeholder before the Freehold was purchased by all the leaseholders, which led them to explore a change in managing agent.
-
BEFORE
Managed by a Sole Freeholder
-
THEN
Freehold bought by the leaseholders
-
2023
Oakfield appointed
02
A positive relationship with the Board
Since our time as managing agents, we have built a positive relationship with the Board, which is made up of four directors.
Castle House is managed under our fully managed service.
03 · HISTORIC WORKS COMPLETED
Prioritising the external areas
During the course of the year, and as part of our fully managed service, we prioritised arranging for historic works to be carried out to the external areas of the building.
Front bin store
Decoration of the front bin store area.
Boundary masonry wall
Decoration of the boundary masonry wall.
Window repainting
Larger external works, including repainting the windows, are now being planned.
04 · LARGER WORKS AND SECTION 20
Guiding the Board through Section 20
The Management Company is now concentrating on larger external works, such as repainting the windows. As this will involve scaffolding, it is likely to require Section 20 Consultation.
Oakfield will assist the project from start to finish.
-
Issue the Section 20 notices
Oakfield will issue the statutory notices to leaseholders.
-
Obtain and present tenders
We will obtain tenders and present them to the Board of Directors.
-
Instruct the works
Once agreed, we will instruct the works to start.
Around Castle House
LOOKING AHEAD
A successful first year
After a successful year of managing Castle House, Oakfield is looking forward to the future and to continuing to build a positive relationship with both the Board and the leaseholders.
- Historic external works completed
- Section 20 project being prepared
- Positive relationship with the Board
05 · CLIENT FEEDBACK
A few words from our client, but says so much
“We’ve had an excellent experience with Oakfield as our management company for Castle House. Their team has gone above and beyond, coordinating seamlessly with suppliers, and tackling some of the historical issues that had been lingering in our development. Their communication has been clear and proactive throughout, which has been invaluable in keeping everything on track. Pricing has always been sensible, and they consistently deliver good-quality service across the board.
We feel fortunate to have such a reliable partner in Oakfield and would highly recommend their management services to anyone looking for professionalism and peace of mind in property management.”
THINKING OF CHANGING AGENT?
Considering a change of managing agent?
Whether you’re an RMC director, freeholder, RTM company or developer, we can take the time to understand your building, current arrangements and priorities before recommending the right approach.
HEAD OFFICE
4 Hayland Industrial ParkMaunsell Road
Castleham Industrial Estate
St Leonards-on-Sea
East Sussex TN38 9NN