Accounts

Our dedicated Accounts team work out of our Head office on Castleham Industrial Estate in St Leonards on Sea. Our skilled team are responsible for ensuring rents are collected and Landlords are paid on our lettings managed properties across Hastings, Bexhill, Eastbourne. Uckfield, Heathfield, Lewes and beyond.

 

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Accounts

Oakfield Estate Agents’ Accounts team works from our head office in St Leonards. Charlotte Diamond, our accounts manager, leads it while the whole team works closely to manage all the finances relating to our lettings portfolio efficiently. Whether they’re processing rent payments for landlords or getting tenants in rent arrears back on track, the team is expert in everything it does.

And anyone visiting our head office to meet this team receives a warm welcome. 

Team members work very closely with the other departments within the business, as well as with our clients, who rely on them to receive the best advice about their property finances. The team also takes huge pride in the trust our clients place in them.

Contact details

4 Hayland Industrial Park, Maunsell Road, Castleham Industrial Estate, St Leonards-on-Sea, East Sussex, TN38 9NN

Contact info

Tel: 01424 834309
Email: accounts@oakfieldproperty.co.uk

Opening hours

Monday – Friday: 9.00am – 5.30pm
Saturday: Closed
Sunday: Closed

Our Accounts team

BETHANY OULD

BETHANY OULD

Lettings Accounts Apprentice

CHARLOTTE DIAMOND

CHARLOTTE DIAMOND, MARLA

Accounts Manager

LARN HANCOCK

LARN HANCOCK

Accounts Administrator

SKYE STANDIVAN

SKYE STANDIVAN

Accounts Administrator

ZOE WHITE

ZOE WHITE, MARLA

Senior Accounts Administrator

EMMA SAVILLE

EMMA SAVILLE

Company Book Keeper

Account branch FAQs

Where is the Oakfield Accounts team located?

The Accounts team operates from the Head Office in St Leonards-on-Sea, East Sussex.

What are the main responsibilities of the Accounts team?

They handle rent collection, payments to landlords, and manage all financial aspects of the lettings portfolio.

How can I contact the Accounts team?

You can reach them by phone at 01424 834309 or via email at accounts@oakfieldproperty.co.uk.

Who leads the Accounts team at Oakfield?

The team is led by Charlotte Diamond, the Accounts Manager.

What are the office hours for the Accounts team?

They are open Monday to Friday, 9:00 AM to 5:30 PM. The office is closed on weekends.

What should I do if I have an issue with rent payments?
Contact the Accounts team immediately for assistance in resolving payment issues.
Can I visit the Accounts team in person?
Yes, visitors are welcome at the Head Office for in-person consultations with the Accounts team.
Does the Accounts team work with other departments?
Yes, they closely collaborate with other departments within Oakfield to ensure efficient management.
What should I expect when visiting the Head Office?
Expect a warm welcome and professional service tailored to your property financial needs.
Why should I trust the Oakfield Accounts team?
The team prides itself on the trust and confidence that clients place in their financial expertise.
What happens if my rent payment is late?

Late payments may incur interest charges if the rent remains due for over 14 days. You will be advised in advance of any interest charges.

How do I obtain a statement of account?

You can request a statement by contacting the Accounts team via email or phone or this can be accessed on the propertyfile account.

What should I do if I overpay my rent?
Contact the Accounts team to arrange a refund or have the excess amount applied to future rent payments.
How does Oakfield handle deposit returns?
After the end of a tenancy, the Accounts team processes deposit returns in accordance with the tenancy agreement and relevant regulations.
Can the Accounts team assist with tax queries related to rental income?
While the Accounts team can provide basic information, it is recommended to consult a tax professional for detailed tax advice.
How does Oakfield ensure the security of my financial information?
Oakfield uses secure systems and protocols to protect your financial data.
Why sell your home with us?
Why sell your home with us?

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Ready to talk?

Whether you’re letting or renting, buying or selling, we at Oakfield help ensure a cost-effective, smooth and hassle-free process. Take the next step now and get in touch with us at our Head Office in St Leonards on Sea.

Don’t just take our word for it…

Annie King – Renting in Hastings

My dealings with Oakfield have been very positive, especially when dealing with Skye Standivan, who has always been very professional, helpful & friendly. It has always been a pleasure in dealing with Oakfield, & especially Skye.

Annie King – Renting in Hastings

Paulus Smith – Hastings Landlord

Oakfield not only have a superb, clear and highly efficient accounting system but even more importantly a knowledgeable and efficient team running the department. I had a quick conversation with Skye Standivan in the office, explained what I needed and within minutes she emailed me all the details I requested and saved me hours of head scratching and anguish.
Superb job – thank you Skye!

Paulus Smith – Hastings Landlord

Joe Osbourne – Hastings Landlord

I’m a landlord and have had properties with Oakfield for a number of years now. Over the last few months Zoe in accounts has been very efficient and supportive in resolving any problems or answering any questions I may have. Thanks Zoe

Joe Osbourne – Hastings Landlord