A survey of over 500 residential landlords by Endsleigh Insurance reports that landlords are overwhelmingly satisfied with the service they receive from their letting agent and find them an invaluable resource. Some 92% of landlords reported a positive experience with their letting agent.

The market for lettings is of course buoyant at the moment and agents must be vigilant not to allow standards to slip. Whilst there are many prospective tenants for each property it is usually quality that is the issue, not quantity. The survey reported that whilst speed of finding a tenant was important, the vast majority (93%) of landlords said that one of their main priorities is ensuring that the tenant is reliable. This usually means someone who will look after the property and pay their rent on time.

The survey confirms the importance landlords place on agents going that extra mile to service clients by finding good-quality tenants and filling properties quickly, while providing a consummately professional and personal offering.

This is nothing new to Oakfield of course as even when properties were harder to let, we were always fastidious about ensuring that tenants were well-referenced. We check tenants’ employment status and seek out previous landlord references and always credit check and reference any guarantors as well as the tenants themselves. At Oakfield we pride ourselves on the quality of our tenants with whom we generally enjoy an excellent relationship on behalf of our landlord clients.