Looking after your property as if it were our own
Our fully managed property service is by far the most popular for Landlords who want to pass all aspects of the mamangement of their property over to an agent to take the day to day ties out of having an investment property.
At Oakfield Estate Agents we know that efficient and professional Property Management is essential to both retain our Landlords and their Tenants. Our Property Managers in our Hastings, Eastbourne and Bexhill branches know the properties they manage, we believe this sets us apart from our competitors.
If you are looking for property management in Hastings, Bexhill, Eastbourne or the surrounding East Sussex area then get in touch with our team today.
PROPERTY MANAGEMENT WITH OAKFIELD
Dedicated property managers
Located in our branches our dedicated Property Managers are on hand to assist you and your Tenants should any issues arise at the property. They will work with you and the Tenants to ensure that everything is dealt with in a timely and efficient manner whilst keeping you both updated on the progress.
With over 700 properties under our managed portfolio we have built up a valuable list of reputable and accredited contractors which are all vetted and referenced by us to ensure they offer the highest level of workmanship. This helps to get maintenance done efficiently and saves our Clients money.
Regular and thorough property visits allow us to assess how your property is being treated by your Tenants, our Property Managers have an eye for detail to ensure any detail no matter how minor is picked up before it becomes an issue. Following a property inspection you will receive a detailed report from the Property Manager along with any recommendations for works.
Managing the check out process
We organise the check out, negotiate the deposit deductions where necessary, evaluate dilapidation claims and deal with any disputes.
Get in touch with your local team who will be happy to help.
IN CASE OF EMERGENCY
A quick word of caution
You are advised not to instruct a contractor directly except in the event of a genuine emergency, as the landlord may not agree with other reasons for a call out and therefore the liability to pay the contractor may remain with you. For the avoidance of doubt we would define an emergency as serious maintenance matters that endanger health and safety.
If you smell gas – immediately call the National Grid on 0800 111 999 before instructing a gas contractor.
In the event of a power cut call UK Power Networks 0800 31 63 105.
For concerns over a water leak on the mains water please contact Southern Water initially on 0330 303 0368.
If your Landlord has a Home Care agreement, please contact the company providing this. The most common providers are: British Gas 0800 10 777 98 or Homeserve 0330 123 0179
For Managed Properties
The Property Managers are in the branches Monday to Friday 9am to 5:30pm, on Saturdays the branches are open between 9am and 5pm and they will deal with any emergencies that should arise. We ask that all Tenants report their maintenance issues using our online property and customer care portal. In the event an emergency arises outside of office hours call the office number and follow the instructions on the voicemail.
For Non-Managed Properties
Please call your Landlord directly or any emergency number they have provided. If you are unable to contact them:
If you experience an emergency concerning lack of gas, electricity or water, or fear there may be a leak, please do call an emergency contractor above are some numbers to assist you:
If you have an internal water leak, please try and locate your stopcock and then call an emergency plumber.
WHAT PEOPLE ARE SAYING ABOUT US
We have dealt with Oakfield Eastbourne branch over the past 3 years and have received excellent service. We have a property we rent out and all the staff have always been efficient and helpful. We would like to make a special mention of Rebecca Green who is always so polite, cheerful and a pleasure to deal with.
So far my experience with Oakfield has been nothing but successful. Great communication unlike some other letting agents, fair prices, and they work quick and professionally. Shout out to Zoe, what a great representative for the company, she adds to the ongoing great reputation!
Professional and caring! Great first impression! My husband and I are of the generation that believes in great customer service. Dan at Oakfield's was a pleasure to deal with. Polite and caring. He made time to talk to the elderly lady at whose house we went to see. He even made sure to wipe his feet before entering! His 'Sir' and 'Mrs. Affonso' showed great respect. My husband's the type who asks a thousand questions and many of them twice! But Dan never seems irritated and always does his best to answer. It's the little things that count to us and Dan and Oakfield's fits the bill! Great job Dan! Would highly recommend!
Adam & the team have literally been cut above the rest. They did everything they said they would, and then some. I was dealt with by Adam mainly, but the service the others gave in the office was ALSO second-to-none. Truly appreciate the great work you guys did and wouldn't hesitate to recommend you to anybody.
Hannah Namvar & Adam Sellers
Had a great experience with Oakfield. Me and my wife had been travelling for 6 month in Australia and New Zealand and had to move fast when we came back to England in regards to a flat. We were living with parents but managed to view a flat with Oakfield, put an application in on the same day and within 5 days we had the keys and began to move our stuff in. Both Hannah and Adam have been really helpful and kept in contact the whole way through and have put our minds at rest. We couldn't believe how easy the process was. We love our new flat and thanks to the Oakfield team in Hastings we have one less thing to worry about. Couldn't recommend them enough!
Moving again with Oakfield, Bexhill this month and yet again the service has been fantastic. Charlotte has been prompt on her responses via email and providing me updates via text messages. She has even responded to me on her days off and …More Moving again with Oakfield, Bexhill this month and yet again the service has been fantastic. Charlotte has been prompt on her responses via email and providing me updates via text messages. She has even responded to me on her days off and make sure I have been contacted by other staff in her absence.
The overall professionalism and quality of work provided by Charlotte and the team is outstanding.
Oakfield's team were fantastic. Everyone most helpful and good advice given. Property was priced sensibly and sold within a week. We weren't in Sussex at completion but all was handled well with no fuss. We cannot speak highly enough of this estate agency, and recommend them unreservedly.y
I live in a large block of flats which has been managed by Oakfield since it was constructed 6 or 7 years ago. The relatively new block has had some extended snagging issues and some niggling day to day issues which have been remedied promptly and effectively. Their annual budget is prepared with care and delivers value for money. The dedicated contact Rachel cannot be faulted, all in all excellent service.
Oakfield has been managing our block of 7 flats for several years now and I have always had professional, prompt and when needed detailed replies to my emails whether I have been writing to Richard, Samantha, Bethany or Rachel. I would certainly be happy to recommend them as managing agents.
We are very pleased with Oakfield's management of our block of five flats. We deal with Richard mainly and find him to be responsive, prompt and efficient in all aspects as well as polite and respectful. Additionally there is very good liaison, on occasions we have made requests or suggestions, these are listened to, discussed fairly and applied. We would not hesitate to recommend them.