Buyers FAQ – COVID 19 Advice
Will you be open during the national lockdown?
Yes – We will remain open and working as usual but from behind closed doors. Our team remain fully committed and motivated and are available via telephone and email with viewing and market appraisals very much in place with a number of additional measure in place to protect everyone.
Can I view a property?
Yes subject to arranging this with the owner and having a virtual viewing initially, and of course being in a position to proceed with an offer, in some circumstances our clients are asking for negotiations to take place prior to a physical viewing.
When carrying out a viewing what guidance must be adhered too?
- Adherence to social distancing rules
- Wearing PPE e.g. face coverings
- Occupiers leaving the property during a viewing
- Viewings should be limited to 15 minutes
- No more than 2 households should be present, with the agent counting as one household.
- As few people as possible should be at the property.
Will I have to bring my own personal protective equipment (PPE) on a viewing?
Yes, and this is a strict requirement. In order to maintain the safety of everyone concerned, all customers will be required to wear their own PPE during viewings, consisting of a face covering and gloves, and customers will also be expected to bring their own hand sanitiser. Our teams will not be providing PPE, in order to minimise the risk of transferring germs. Please also use your own hand sanitiser before entering a property on a viewing.
Will I be able to view a property if I don’t have a face covering, gloves and hand sanitiser?
Unfortunately you will not be permitted to view a property without wearing a face covering and gloves, and using hand sanitiser. This is to protect you, the current occupiers of a property, and our teams and in line with Government guidelines.
Should I put my property purchase on hold at this time?
There is no reason to put your property purchase on hold at this time, in fact why wait, we would even go as far to say property prices are not going down, but up, with the saving you can make with the stamp duty this is a perfect time to make that move to your dream home. Solicitors, mortgage companies, removal all remain working during this national lock down.