The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.
Currently there is no mandatory regulation for Estate Agents to join a governing body. However by being members of naea propertymark (national association of estate agents) our Clients have the peace of mind they are working with a professional agent who can give them up to date advice and guidance.
Tenancy Deposit Scheme – The Housing Act 2004 requires Landlords and Letting Agents to protect Tenant deposits on assured shorthold tenancies in a Government backed scheme. At Oakfield we use the TDS (Tenancy Deposit Scheme).
SAFEAgent is a mark denoting that Oakfield protect Landlord and Tenant monies through client money protection schemes. Whilst government changes will soon see this as a mandatory requirement for agents this is not yet the case.
ARMA – ARMA (The Association of Residential Managing Agents) was established in 1991 to bring together professionals involved in private residential block management to set high standards in residential block management. Click here to view a video all about ARMA.