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In response to statistics from NLA on rental arrears Ian Potter, operations manager of the Association of Residential Letting Agents (ARLA), comments:

"Latest figures from the NLA highlight that nearly three quarters of landlords have experienced rental arrears. Our research shows that 28% of landlords have seen an increase in the number of tenants struggling to meet rental payments - while this is down on the previous quarter (32%), it is still a worrying issue. "Rental arrears is more common during a recession as redundancies occur and tenants' financial stability changes. With the private rented sector continuing to grow, it is important that those tenants struggling to meet payments are supported. "For landlords, using an ARLA or NAEA member letting agent is one way to help prevent payment problems, as an approved agent will find suitable tenants, carry out credit checks and draw up the Tenancy Agreement - ultimately protecting both the landlord and tenant. In addition rental protection insurance, of which NLA highlights the benefits, is available through an approved agent."

Oakfield have recently incorporated a third service called Absolute that offers rental guarantee and legal protection. Director, Neil Newstead says "It is of high importance that we offer a service to our Landlords that covers any problems that could potentially occur with rent payments, especially in this climate. Absolute does exactly what is say's and offers Absolute peace of mind"

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