Many letting agencies simply act as a broking service that matches people to property. However, we are acutely aware that there is far more to successfully letting than this alone. Indeed, nationally, about 25% of initially agreed tenancies fail to prove satisfactory for one reason or another.
One of the main reasons is that a tenant gets cold feet and withdraws as a result of “buyer remorse”. This is a familiar phenomenon that occurs when a tenant feels overwhelmed by the apparent enormity of their decision and wonders if perhaps they are paying too much, or could find a better alternative, especially when other agents are continually offering them other properties, many of them no doubt cheaper.
Your prospective tenant may lose their job, or get a promotion. They might decide to get married or divorced; they might inherit or win a fortune, or their business may be experiencing difficulties.
Whilst these types of issues are generally unavoidable and naturally have a profound effect on people’s decision to move, the main problem concerns timing. The sooner your letting specialist can agree a contract, the smaller the opportunity for the tenant to withdraw.
So once we have found you the right tenant one of our dedicated Lettings Progressors then goes to great lengths to make sure that the deal sticks! They are a trained letting admin specialist, not a salesperson or estate agent, but a detail-minded professional who is passionate about concluding successful tenancies. Your Progressor will not only be involved in drawing up the lease but also in arranging the inventory, taking references, organising guarantors etc and frequently liaising with your tenant, not resting until the day the tenant moves in!
We find our clients appreciate the dedication that can only be provided by a specialist in each of the disciplines required to achieve great results. Why not experience the difference for yourself and call your local branch today.
Neil Newstead, FARLA MNAEA
CEO – Oakfield Estate Agents