The Association of Residential Managing Agents |
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ARMA is the only body in England & Wales to focus exclusively on the management of residential leasehold blocks of flats.
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The Association of Residential Managing Agents (ARMA) is the only body in England & Wales to focus exclusively on matters relating to the management of residential leasehold blocks of flats. With some 140 members, ARMA's founding principal aim is working towards improving standards and services for lessees and freeholders. It is estimated that there are some 1.5 million private leasehold flats in England and Wales. Whether the buildings in which they are situated are owned by investor freeholders or the lessees themselves, a large proportion employ managing agents to handle the day to day running and ongoing cyclical maintenance of their buildings. Managing agents have a unique and important role to play in managing other peoples' homes and money; a role that requires an in-depth knowledge of residential management, a wide range of skills and the utmost professionalism. |
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Why use an ARMA agent?
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Because they are members of an association which is committed to reputable practices in the profession, professional codes of practice, consistent levels of service and client satisfaction. All members endorse, accept and undertake to comply with the Code of Practice relating to service charges published by the Royal Institution of Chartered Surveyors and as approved by the Secretaries of State for England and Wales under the terms of Section 87 of the Leasehold Reform, Housing and Urban Development Act 1993. Because all members undertake to maintain appropriate professional indemnity insurances. Because all members undertake to maintain adequate books and records, safeguard their clients money and ensure a regular audit thereof. Because all members clients have access to ARMAs Practice Committee when a member is considered not to have honoured their undertaking to ARMA. Because all members are expected to maintain a current Health & Safety Policy statement. Because ARMA members are expected to have a published internal complaints procedure. Details should be requested direct from the member. |
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Lettings & Estate Management
Haig House, Station Road
Hastings, East Sussex,
TN34 1NH.
Telephone: 01424 446644
Fax: 01424 440440
Letting opening hours:
Monday to
Friday: 9.00am to 5.30pm Saturday: 9.00am to 3.00pm
info@oakfield-property.co.uk 
