How did you hear of us?
Oakfield brochure
Promotional flyer
Word of mouth
Walked past office
Internet search
Newspaper advert
Other
What were your main
reasons for using Oakfield?
Reputation
Welcome service
For Sale/To Let signs seen
Location of office
Used Oakfield previously
Recommended
Promotional leaflet
General marketing & advertising
Other reasons for using us:
Oakfield service - please give us your personal
rating for:
Customer service:
Excellent
Good
Could be better
Poor
Attitude of staff:
Excellent
Good
Could be better
Poor
Professionalism:
Excellent
Good
Could be better
Poor
Did we meet your needs:
Excellent
Good
Could be better
Poor
Contact & feedback:
Excellent
Good
Could be better
Poor
Literature and information:
Excellent
Good
Could be better
Poor
Appearance of staff:
Excellent
Good
Could be better
Poor
Office appearance:
Excellent
Good
Could be better
Poor
Staff member name:
Were you informed
of other Oakfield services:
Letting?
Yes
No
Sales?
Yes
No
Estate Management?
Yes
No
Have you used any
of these services before?
Sales
Lettings
Estate Management
Summary of Oakfield services:
How do you rate
Oakfield?
Excellent
Good
Could be better
Poor
Would you use us
again?
Yes
No
Would you recommend
us?
Yes
No
Comments & suggestions: